Tag Archives: SugarCRM Error

SugarCRM Installation error: session.save_path not set

SugarCRM Community Edition 5.2.0a has shown me the following error during installation.

“The session.save_path setting in your php configuration file (php.ini)
is not set or is set to a folder which did not exist. You might need to
set the save_path setting in php.ini or verify that the folder sets in
save_path exist.”

Before you attempt to follow my instructions here, please check that the session.save_path in your php.ini is properly set and that your webserver is behaving normally.

This error is apparently a bug in the installation process of SugarCRM so to get past it you need to edit a PHP file.

  1. Open the file SystemCheck.php (it is located in the install folder)
  2. uncomment lines 184 to 210  (just place /* on line 183   and  */ on line 211)
  3. save file and restart installation

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